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Building the retail organization of 2023
Shop.org has devoted a lot of thought and research this year to the subject of retail’s organizational structure – specifically, where all things “digital” fit into today’s retail organization. Our...
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The state of free shipping this holiday season
When you think holiday, do you also think free shipping? Consumers value – often demand – free shipping this time of year, putting pressure on retailers to balance making the offer against maintaining...
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Shop.org Member Spotlight: Woodcraft Supply
I’m excited to welcome you to the first installment of the Shop.org member spotlight series. The series will feature some of our longest-standing Associate and Retail members in the coming months. Our...
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Shop.org Snapshot: What retailers can learn from mobile commerce in the U.K.
Mobile is a primary focus for many retailers, and questions surrounding best practices change as rapidly as the market evolves. How are customers using smartphones to browse and buy? What techniques...
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Digital Digs: Hot topics in retail
The most wonderful time of the year is here. Between holiday planning, IPOs adding to the number of billionaires in the world, game-changing announcements from Amazon, and pop-up stores giving digital...
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Talking holiday paid search strategies with RKG’s Ryan Gibson
Half the retailers Shop.org surveyed this summer told us that they started planning the upcoming holiday shopping season as early as April or May. After months of preparations, retailers are doing...
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Thanksgiving Day and Black Friday weekend trends to watch
Retailers and consumers are geared up for the first of several big holiday shopping weeks. According the latest research conducted by Prosper Insights and Analytics for NRF, 140 million U.S. consumers...
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In mobile retailing, one size does not fit all
Anyone who spent time at this year’s Shop.org Annual Summit came away with a plethora of ideas, best practices, advice and lessons about modern retail – and mobile was at the top of the list. Since...
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The influx of mobile on Cyber Monday
The rise of mobile retailing isn’t news. But the impact of mobile shopping on Cyber Monday is. Nearly 25 million Americans are expected to shop on a smartphone or tablet today, up 22 percent from 2012...
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How retailers are gearing up for Green Monday
Since the term was coined in 2007, Green Monday has become one of the busiest days of the holiday season. It’s been adopted by others as a key measurement of online sales, and some retailers are using...
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HSN CEO talks “mobile-first” this holiday season
As part of a retail-focused CNBC Squawk Box special this morning, HSN CEO Mindy Grossman joined guest host and NRF Board Chairman Steve Sadove to talk about major themes around consumer shopping habits...
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Back to the future with holiday retail stats part III: Online and mobile
If you’ve been following along, this holiday season I have been taking regular “trips in time” using NRF’s Retail Insight Center. In my first two travels on Retail’s BIG Blog I’ve looked at ways...
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The state of holiday shipping deadlines
The clock is ticking for holiday shoppers, making this week one of the busiest yet for retailers and shippers. Standard shipping deadlines for online purchases are hitting in the next few days, adding...
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Shop.org Member Spotlight: ForeSee
Shop.org has more than 300 Associate members, all providing expertise to help retailers improve their online and offline capabilities. Each company is a great asset to the Shop.org community. They...
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Retailers that rocked Pinterest, Instagram, Vine and Snapchat in 2013
Social media has made the world more connected, and retailers have leveraged these platforms to brand themselves and attract consumers across the globe. While many retailers already have a presence on...
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Best of 2013: Top 10 posts on Shop.org blog
Omnichannel and mobile were two of the biggest buzzwords in digital retail. But this is a small sample of the content covered on the Shop.org blog this year. Let’s unwrap the 2013 blog roll to review...
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Digital Digs: 10 can’t-miss Retail’s BIG Show sessions for digital retailers
The wide world of retail will come together in less than a week for Retail’s BIG Show in New York City. With so many educational and networking opportunities, it can be a blur for BIG Show veterans and...
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Shop.org Think Tank: Developing a modern marketing mix for omnichannel retail
Email, paid search and other marketing tools are netting far more than many retailers realize in terms of brand building, customer acquisition and retention, and sales across all touch points including...
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Steal-worthy social retailing tactics from BaubleBar
In 2011 Daniella Yacobovsky and her business partner opened BaubleBar, an online retailer specializing in women’s jewelry and accessories, to fill a void in the women’s jewelry and accessories space....
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The future of personalization: Making science look like magic
There’s plenty of talk about big data, but while “big data” might be a buzzword, what it comes down to for most retailers is how to create personalized experiences for consumers. How can you harness...
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