Today, improving the customer experience is top-of-mind for retailers. But sometimes the complexity of a company’s internal processes make it hard to deliver a seamless customer experience across all channels. As the Shop.org Annual Summit approaches, we spoke with Abnesh Raina, CEO and Founder of PlumSlice, our event blog sponsor and one of the more than 200 solution providers exhibiting in the EXPO Hall, about the challenges inherent in retail product management.
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Seamless omnichannel experiences start with better internal communication
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