With more than 900 stores in the United States and Mexico, approximately 29,000 employees and Fortune 500 status, OfficeMax is a retail powerhouse. And as a retailer with both online operations and a strong brick-and-mortar footprint, conversations around seamless, omnichannel customer experience are critical to understanding how the company has taken its business to the next level.
But it isn’t just talk at OfficeMax. Digital is a change agent. At the upcoming (and sold out) Shop.org Online...